Privacy Policy

Last updated: March 2, 2026

At WIMWTS ("When I'm With The Stars"), we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Password (stored securely hashed)

Payment Information

Payment details are processed by Stripe and are not stored on our servers. We retain only:

  • Stripe customer ID
  • Subscription status
  • Billing history

Content

We store the content you create:

  • Video recordings
  • Recipient names and email addresses
  • Group configurations
  • Health check settings

Usage Data

We automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Health check response history

Register Interest Information

If you join our prelaunch register-interest list, we collect and store:

  • Your email address
  • Your email verification status
  • A launch discount code assigned to your email
  • Consent timestamps related to the register-interest flow

2. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process payments and manage subscriptions
  • Send health check emails and reminders
  • Deliver videos to your designated recipients
  • Send important service updates
  • Respond to support requests
  • Improve our service
  • Manage the prelaunch register-interest list
  • Send email verification links and launch discount codes

3. Data Storage and Security

Your data is stored securely using industry-standard practices:

  • Videos are encrypted at rest using AES-256 encryption
  • All data transfers use TLS/HTTPS encryption
  • Passwords are hashed using secure algorithms
  • Access codes for video delivery are hashed and time-limited

Our infrastructure is hosted on secure cloud platforms with regular security audits and updates.

4. Data Sharing

We do not sell your personal information. We share data only with:

  • Service Providers: Stripe (payments), Supabase (database), Resend (email delivery) - all bound by data protection agreements
  • Recipients: When videos are delivered, recipients receive access to their designated videos and basic sender information
  • Legal Requirements: When required by law or to protect our rights

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Withdraw consent for marketing communications

To exercise these rights, visit your account settings or contact us.

6. Data Retention

We retain your data as follows:

  • Active accounts: Data is retained while your account is active
  • Deleted accounts: Data is permanently deleted within 30 days of account deletion
  • Delivered videos: Recipients have 30 days to access delivered videos, after which they are deleted
  • Billing records: Retained for 7 years for legal compliance
  • Register-interest records: Retained until no longer needed for launch access, discount administration, legal compliance, or related support handling

7. Cookies

We use essential cookies for:

  • Authentication and session management
  • Security and fraud prevention

We do not use tracking cookies or third-party advertising cookies.

8. Children's Privacy

WIMWTS is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through the service.